Most software for trades businesses is built by people who've never had to keep one running. Arkanis is built for the owners who do — the ones answering calls at 9 PM, quoting jobs from a truck cab, and trying to run the business while doing the actual work.
Every CRM and operations tool the trades industry has been sold over the last decade was built for someone else first — for sales reps, for office workers, for SaaS companies — and then bent to fit a roofing crew or a plumbing shop.
The bend never quite holds.
Arkanis is built for the trades from the foundation up. It works the way trades businesses actually work, not the way software companies wish they did.
Most trades businesses don't lose money on the jobs they do. They lose it on the jobs they never quoted, the calls they didn't answer, and the follow-ups that didn't go out.
The math is brutal once you look at it. Two missed calls a week, a $4,200 average job, a 50% close rate — that's $4,200 a week, $218,000 a year, walking out the door before you even knew it was there.
And missed calls are just the most visible piece. Quotes that take three days to come back when the competitor's took one. Voice memos from the field that never become real proposals. Customers who go cold because nobody followed up in time. Jobs that close, then never get the review request that would've brought the next one.
The work is rarely the problem. The operations around the work are.
Arkanis is the operational layer that closes those gaps — answering calls, drafting proposals from voice memos in minutes, running follow-up sequences, requesting reviews, and quietly keeping your CRM and books in sync while you're in the field.
Arkanis is built by one person. My name is Keith Sherman, I live in Waxhaw, North Carolina, and I spent 26 years in the Navy supporting Naval Special Warfare teams before earning my Bachelor's in Organizational Leadership and starting Force Technology LLC.
The reason that matters to you isn't the resume. It's that I've spent my whole career running operations under conditions where small gaps compound into real consequences — and I've watched the same pattern wreck good trades businesses. The work is solid. The operational layer leaks.
Arkanis is built deliberately, with input from real trades operators, by someone who knows the difference between software that looks operational and software that actually carries the load.
A few things you can hold us to:
You own your data. Always. If you ever leave Arkanis, you take a clean export of everything — contacts, jobs, proposals, history — in formats your next tool can read. Lock-in is how the industry has trapped trades businesses for decades. We're built the other direction.
We don't make you switch. Arkanis sits on top of the tools you already pay for — your CRM, your QuickBooks, your answering service — and makes them work harder together. We're not asking you to abandon what works. We're closing the gaps between them.
We build for trades, period. No “small business” mode that's actually built for SaaS startups and bent to fit a roofing crew. Every workflow in Arkanis was designed for the way trades businesses actually run. If it doesn't fit a trades operation, it's not in here.
The trades industry has been told for thirty years that the right software is just one more migration away. We don't believe that.
What we believe is that trades businesses deserve software that gets sharper as they use it — that learns their pricing, their customers, their patterns, and gives the owner real leverage on the operational side of the business, instead of more software to babysit.
Imagine talking to your business and asking what state it's in. Which lead source actually paid off this quarter. What jobs are slipping through follow-up. Where you lost the deal you thought was closed. Real answers, drawn from every system the business runs on, in plain English. That's where Arkanis is heading.
Today's product is the foundation. Every operator who uses it makes the next version better — for them, and for the trades businesses that come after.
Take the assessment to see where your operations are leaking — or book a call and let's walk through it together.